Return Policy

Cancellations, Returns, Warranty and Exchanges Our Policy :

  • OUR SHIPPING POLICY REQUIRE AN ADULT SIGNATURE UPON DELIVERY
  • THERE WILL BE NO REFUNDS ISSUED ONCE AN ORDER HAS SHIPPED
  • NO REFUNDS OR RETURNS ON E-LIQUID.
  • NO WARRANTY ON ATOMIZERS, TANKS, CARTOMIZERS OR COILS
  • EXCHANGE PARTS WILL NOT BE SENT UNTIL THE ORIGINAL PART IS RETURNED TO US AND EVALUATED. SHIPPING IS AT THE CUSTOMERS EXPENSE FOR PARTS RETURNED.
  • THE DEFAULT WARRANTY PERIOD FOR ALL PRODUCTS IS 14 DAYS UNLESS OTHERWISE SPECIFIED IN THE PRODUCT DESCRIPTION.
  • PLEASE TEST ALL PRODUCTS UPON ARRIVAL. THE WARRANTY PERIOD EXPIRES WHETHER YOU TEST IT OR NOT.
  • THERE IS A 15% RESTOCKING FEE FOR ALL RETURNED MERCHANDISE OR CANCELLED ORDERS.

Return, Repair, Exchange Processing Procedure :We strive for your satisfaction with your purchase and we want to help you resolve issues as quickly as possible. Your timely return of products in question will help us expedite resolving the issue. In the event that we do not have a product in stock we will send a like product of equal or greater value, or provide a refund at our discretion.

Cartridges and Cartomizer Refund/Return Policy :Cartomizers and cartridges have no warranty and all purchases are final on these products.

E-Liquid Disclaimer and Policy :Due to personal tastes and preferences we are unable to offer returns, refunds or exchanges for e-liquid products. All e-liquid purchases are final. Vaping is new and limited research is available. There may be possible health risks with vaping, e-liquids and flavors. Vape at your own risk. Buy purchasing from this store, you must agree that we will not be held liable for any injuries due to vaping our products.

Other Support, Warranty, Exchange or Return questions :Please use our email address (bostonwholesaleoutlet@gmail.com) for questions, support or other issues that we may be able to help you with.

Credit Cards :We accept the following credit cards: Visa, MasterCard and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon submission of your order.

Disputes :The term "Dispute" means any dispute, claim, or controversy between you and Bestvapesale.com and any other properties, products, websites, or subsidiary entities. "Dispute" is to be given the broadest possible meaning that will be enforced. If you have a Dispute with bestvapesale.com or any of bestvapesale.com employees, owners and agents that cannot be resolved through negotiation within the time frame described in the "Notice of Dispute" clause below, you and bestvapesale.com agree to seek resolution of the Dispute only through arbitration of that Dispute and not litigate any Dispute in court. Arbitration means that the Dispute will be resolved by a neutral arbitrator instead of in a court by a judge or jury.

Fraud :Fraud refers to all fraudulent transactions, unauthorized transactions, and unauthorized access. All fraudulent activity is subject to criminal prosecution. We report Fraud and fraudulent activity to the respective banks, local police department and the FBI Internet Crime Complaint Center (IC3). 

Order Acceptance Policy :Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Bestvapesale.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.